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Operational Excellence - the secret to high performing companies
At its core, operational excellence is not about tools, frameworks, or maturity models. It is about rhythm. The most fundamental cycle consists of four elements: a metric, a goal, a task list, and a cadence. When these work together, they create an operating rhythm that makes progress sustainable rather than episodic.
Burnout and avoiding it - helping professionals stay high performing
As a founder, it is very easy to become narrowly focused on delivering the work above almost everything else. Looking after your people, your family, and yourself often slips down the priority list, sometimes precisely because you believe those things will sort themselves out later.
Shopify Editions 25: A Deep Dive into the Latest Enhancements
Shopify Editions 25 brings essential enhancements—from customizable checkout blocks and refined customer accounts to faster performance and global market expansion—that empower merchants to optimize their online stores for a better customer experience.
Comet CX CEO Nathan Spataro Appointed to Salesforce APAC AI + Data Advisory Board
Comet CX CEO Nathan Spataro's appointment to the Salesforce APAC AI + Data Advisory Board marks a pivotal step in driving collaborative innovation and transformative AI, data, and CRM strategies across the region.
Unwrapping the Salesforce Winter ’25 Update for Marketing Cloud
The Salesforce Marketing Cloud Winter ’25 update empowers marketers to revolutionise customer engagement through AI-powered automation, seamless Data Cloud integration, and dynamic, rule-based content personalisation.