We are passionate Salesforce professionals who thrive on solving business challenges with the world's #1 CRM.
We help our clients adopt, implement, launch, and grow on Salesforce's most powerful customer experience platforms.
Comet CX Pty Ltd is a Salesforce Crest-tier consulting partner, implementing Sales Cloud, Service Cloud, Marketing Cloud and Data Cloud for organisations across Australia.
Adopt
Launch your Salesforce solution with precision and speed. Our implementation projects are designed to build a scalable foundation, ensuring a seamless transition from planning to live operation tailored to your business needs.
Highlights
- Expert consultation & tailored planning
- Custom Salesforce configuration
- Efficient data migration & integration
- Hands-on user training
- Post-launch support & troubleshooting
Retain
Maintain peak performance with our Retained Services. We offer continuous system monitoring, proactive enhancements, and ongoing support to keep your Salesforce ecosystem optimized and aligned with your evolving business goals.
Highlights
- Dedicated account management
- Regular system audits & performance tuning
- Proactive issue resolution
- Ongoing user support and training
- Continuous system enhancements
Strategy
Drive transformative growth with our Strategy service. We provide in-depth business analysis, data-driven insights, and a customized roadmap that maximizes your Salesforce ROI and positions your business for long-term success.
Highlights
- Comprehensive business & market analysis
- Tailored strategic roadmap development
- Competitive and industry insights
- Data-driven decision support
- Ongoing performance tracking & strategy adjustments
Marketing Cloud Engagement (MCE)
Marketing Cloud isn't just our specialty, it's our superpower
We help our clients achieve the most audacious and sophisticated marketing and comms use cases using the industry’s most advanced and capable automation platform.
From reliable ‘business as usual’ to complex and powerful journey automation, the team at Comet CX will help your martech stack to go supernova while giving you a world-class experience throughout our engagement.
Salesforce CRM
Elevate Customer Journeys
with Salesforce CRM
Salesforce CRM is the world's most trusted platform for custom relationship management. Our expert team work with you to map your customer journey end-to-end, then designs Sales Cloud and Service Cloud solutions that make that journey exceptional. We create intuitive environments that enhance both employee and customer experiences, while giving leadership clear visibility of performance through powerful analytics.
Marketing Cloud Personalisation
Turn Browsers into
Buyers with Next-Level
Personalisation
Transform browsers into buyers with personalisation that doesn’t just work, but works wonders! We specialise in implementing Marketing Cloud Personalisation across websites of any shape or size, including headless architectures that demand nothing short of perfection.
We’ve honed a powerful approach to personalisation consulting that will help you define your strategy fast and roll out your campaigns faster. From clever product recommendations to preemptive dynamic content, we’ll help you create experiences that will have your customers convinced you can read their minds.
Data Cloud
Redefine Customer
Understanding with
Salesforce Data Cloud
As APAC leaders in Data Cloud implementations, we’re pioneering solutions that achieve previously inaccessible outcomes for our clients with this game-changing platform.
We’ll make the complex simple and provide you with the power of this sophisticated new technology delivered through our proven, no-nonsense implementation approach.
Frequently asked
Salesforce questions we get asked
- Is Comet a certified Salesforce partner?
- Yes. Comet CX Pty Ltd is a Crest-tier consulting partner in the Salesforce Partner Program, working across Sales Cloud, Service Cloud, Marketing Cloud Engagement, Marketing Cloud Personalisation and Data Cloud.
- Which Salesforce products does Comet implement?
- Sales Cloud and Service Cloud for CRM, Marketing Cloud Engagement for journey and campaign automation, Marketing Cloud Personalisation for real-time web and app personalisation, and Data Cloud for unifying customer data. Marketing Cloud and Data Cloud are the practice’s deepest specialisms.
- How does Comet structure a Salesforce engagement?
- Three ways. Implementation projects take a new Salesforce solution from planning to live operation, including configuration, data migration, integration and user training. Ongoing retained services cover system audits, performance tuning, proactive issue resolution and continuous enhancement after launch. Strategy and consulting engagements produce a roadmap and business case before any build begins.
- Does Comet work with businesses across Australia?
- Yes. Comet is an Australian consultancy and delivers remotely to clients Australia-wide, so location is not a constraint on working together.
- How do I start a conversation about a Salesforce project?
- Send an enquiry through the contact form describing what you are trying to achieve and what is getting in the way. A member of the team responds within one business day, and the first conversation is obligation-free.